Tips on how to stay safe online during the COVID-19 pandemic

COVID-19 Alert

Due to the coronavirus disease (COVID-19) it may take longer than usual to address all reports or enquiries made with our investigation teams.

Please continue to submit reports and we will review them as soon as possible.

If you are worried about your safety or are at risk of harm right now contact police immediately by calling Triple Zero (000).

If you need someone to talk to and are under 25, contact Kids Helpline (1800 55 1800).
For all other ages, contact Lifeline on 13 11 14.

Family tech agreement

It takes a whole family to be safe online. 

A family tech agreement is a set of rules about how devices, like smartphones, tablets, computers, TVs and gaming consoles are used in your home. It is written down and agreed to by all family members and kept in a place where everyone can see it (such as on the fridge).

This agreement is designed to help your family have a smoother time around technology in your home and promote safer online experiences. 

When your child is around 3 years old, it is a good idea to make a family tech agreement together.

At this age, children are recognising rules, so you can build on this understanding in a fun way to talk about online safety and set some rules. Talking with your child about these rules helps to develop their critical thinking and self-regulation skills and encourages them to build good habits around technology. It can also help them to understand how the internet and networked technologies work, which in turn explains the importance of online safety.

We have developed this family tech agreement in collaboration with ABC KIDS. You can use the agreement provided here, which is specifically tailored for younger children and includes pictures to explain the rules. Or you can create your own using the template, with different rules for children of different ages and pictures that suit your particular situation and family. As children grow older, or if your situation changes, it is a good idea to revise your agreement.

How a family tech agreement works

This is a sample section of a family tech agreement filled out. It is important for parents and carers to agree to some of the rules, as how you use technology provides a model for children to follow. You can also decide which rules are appropriate for children of different ages.

Our devices are put away in the kitchen cupboard, Cam at 6pm, Lucas at 6pm, Yasmin at 8pm, Mum at 10pm, Dad at 10pm