Tips on how to stay safe online during the COVID-19 pandemic

COVID-19 Alert

Due to the coronavirus disease (COVID-19) it may take longer than usual to address all reports or enquiries made with our investigation teams.

Please continue to submit reports and we will review them as soon as possible.

If you are worried about your safety or are at risk of harm right now contact police immediately by calling Triple Zero (000).

If you need someone to talk to and are under 25, contact Kids Helpline (1800 55 1800).
For all other ages, contact Lifeline on 13 11 14.

Kids online — parent views

Kids online — parent views and information needs

90% of parents say their child benefits from being online. These parents see the benefits as being:

  • School work 73% 
  • Finding information 63% 
  • Entertainment 50% 
  • Technology proficiency 47% 
  • Feeling closer to friends & family 30% 
  • Problem-solving skills 20% 
  • Creativity 18% 

60% of parents say their child is exposed to risks from being online. They see the risks as:

  • Accessing inappropriate content 60% 
  • Contact with strangers 50% 
  • Excessive use 42% 
  • Reduced fitness 36% 
  • Sharing personal information 35% 
  • Being bullied online 29% 
  • Feeling isolated 22% 
  • Negative self-image 20% 
  • Viruses, scams and fraud 6% 

55% of parents can see both the benefits and risks of their child being online

66% of parents are confident in their ability to protect their child online

38% of parents need information about online safety. The information they want:

  • Dealing with negative online incidents 71% 
  • Online stranger danger 50% 
  • Images going viral 37% 
  • Online fraud 34% 
  • Other parents’ experiences 28% 

29% of parents need information about appropriate internet usage for children. They want information about:

  • Managing what their child does online 52% 
  • Managing time online 49% 
  • Guidelines for online time 49% 
  • Age appropriate apps or websites 48%

27% of parents sought or received information about children's online safety in the 12 months to June 2016. These are the sources used:

  • School 63% 
  • Family/friends and other parents 36% 
  • Online search engines 36% 
  • Government organisations 25% 
  • My child 19% 
  • News media 19% 
  • Social media companies 16% 
  • Non-government organisations 15% 
  • Other organisations including libraries, religious groups, police 17% 

Source: Survey commissioned by the Office of the eSafety Commissioner, June 2016. Data covers actions taken by 2,360 parents in Australia with children aged 8 to 17 years in 12 months to June 2016
 

See also:

About the research (2016 survey): Digital participation

More recent research (2018 survey): Digital parenting