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Respond

When an incident happens, it is important that there are processes in place so that it is managed appropriately. 

It's also important that students, parents/carers and staff receive clear communication and support. 

The Respond resources help schools to effectively assess and respond to online incidents.

They offer guidance for understanding reporting requirements, preserving digital evidence, minimising further harm and supporting wellbeing.

The resources can be used on their own or collectively. Once you’ve downloaded the Respond resources, we encourage you to download the resources from Prepare, Engage and Educate.

Download all resources

Respond 1 – Online incident assessment tool

Respond 2 – Quick reference guides for responding to online safety incidents

Respond 3 – Guide to responding to serious online safety incidents

Respond 3A – Guide to responding to image-based abuse involving AI deepfakes

Respond 4 – Guide to responding to image-based abuse, including sexual extortion

Respond 5 – Guide to responding to online abuse that targets staff

Respond 6 – Tips for supporting students involved in an online incident

Respond 7 – Tips for parents and carers after an online safety incident

Respond 8 – Guide to engaging with the media

Respond 9 – Post-incident checklist