Tips on how to stay safe online during the COVID-19 pandemic

COVID-19 Alert

Due to the coronavirus disease (COVID-19) it may take longer than usual to address all reports or enquiries made with our investigation teams.

Please continue to submit reports and we will review them as soon as possible.

If you are worried about your safety or are at risk of harm right now contact police immediately by calling Triple Zero (000).

If you need someone to talk to and are under 25, contact Kids Helpline (1800 55 1800).
For all other ages, contact Lifeline on 13 11 14.

Learn the basics and beyond

Get help with the technology, learn how to search for things online and how to use email, wi-fi and apps.

Navigating the online world can be a little tricky at first, but we can help you learn some basic skills to get you started. 

This page focuses on the essentials of getting online and using the internet. It covers:

  • getting started, including how to use search engines and email
  • wi-fi and mobile networks — how to connect to the internet at home and when you are out and about
  • all about apps