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How to look after yourself if you are cyberbullied

It can be hurtful when people are mean or spread lies about you online – but there are things you can do to feel better.

The most important thing to remember is that it is not your fault. You are not alone and there is help available.

On this page:

How to report cyberbullying

Report the harmful content to the service or platform used to send, post or share it. This is often the fastest way to have the content removed. You can find reporting links for many services and platforms, including social media, online games and other apps, in The eSafety Guide.


If the content is seriously harmful and the service or platform does not help, you can report it to eSafety and we will help to have it removed.

How cyberbullying can affect your wellbeing

Cyberbullying can have a big impact on your mental health and wellbeing. You might feel upset, overwhelmed, embarrassed, scared or even angry – like everyone is picking on you. These feelings may last for a short time or a long time.

It's important to remember that all these feelings are normal and other people who are cyberbullied feel them too.

Get help and support

Sometimes, it’s hard to know what to do when you are cyberbullied, but you don’t have to cope with it on your own. It can help to talk with someone else about what’s happened.

Tell someone you trust

Before you do anything, you should tell a trusted adult, teacher or friend who is not involved. Even though it can be hard, talking about it can make a big difference to the outcome. You can get a fresh point of view and work out what to do together. 

Try to stay connected with your trusted person while you get more information and deal with the situation. You might also ask them to help you follow the steps to report cyberbullying.

Contact a counselling and support service

If, like lots of people, you feel you don’t have anyone close you can talk to about cyberbullying – or you want expert help – there are counselling and support services available.

Services like Kids Helpline and Headspace provide expert, non-judgemental advice for free.

Stay safe

Emergency help in Australia, any time of the day or night

If your life or safety is at risk and you need urgent help, call Triple Zero (000).
If you’re having thoughts about suicide or self-harm call Lifeline on 13 11 14 or the Suicide Call Back Service on 1300 659 467.

You can also get help and support from one of these counselling services


Confidential, culturally safe crisis support line for Aboriginal and Torres Strait Islander peoples. Available all day, every day.


Confidential counselling, support and information for people affected by sexual abuse or domestic and family violence. Available 24/7.


All ages. Counselling and referral for people who are lesbian, gay, bisexual, trans, queer and/or intersex. Phone counselling and online chat available every day from 3pm to 12am.

Kids Helpline

5 to 25 year olds. All issues. Confidential phone counselling available all day, every day. Online chat available 24/7, 365 days a year.

More support services

Tips for taking care of yourself online and offline

  1. Stay socially connected

    You might not feel like talking to other people when you’re feeling down or worried, but it’s important to keep joining in with others, online and offline, so you don’t start to feel lonely and left out.

  2. Reclaim your space online

    Getting back online after a bad experience can be overwhelming at first, but remember, you have every right to be there, and there are ways to make it easier. 

    It might help to only chat online with close friends and family at first. You can change your device or account settings so only a small group of people can contact you.

    You can also ask a trusted friend to check in on you while you’re online, until you get your confidence back. You might even like to play a game or scroll your favourite posts together.

    It can be hard to stay positive when you’re feeling hurt and upset, but the way you handle a tough situation can make a big difference to the outcome.

    You can set a good example for online behaviour by showing you care about other people. If it’s safe to do so, don’t be afraid to respond to negative comments with positive ones.

  3. Create a safe space offline

    Spending lots of time online can affect your mood or make you feel like you’re missing out on other things. That’s why it’s good to log off for a while, even for a few hours each day. 

    Take a break from the conversation by muting notifications on services like WhatsApp or choosing one of the privacy settings on Snapchat.

    You can also try setting aside an internet-free zone in your home. For example, you can keep your phone and other devices out of your bedroom, especially at night, or switch off your devices or notifications at certain times of the day, such as when you’re studying.

Explore more information

You can find more advice about how to prevent and deal with online abuse, tailored to your situation.


Last updated: 23/02/2024