Tips on how to stay safe online during the COVID-19 pandemic

COVID-19 Alert

Due to the coronavirus disease (COVID-19) it may take longer than usual to address all reports or enquiries made with our investigation teams.

Please continue to submit reports and we will review them as soon as possible.

If you are worried about your safety or are at risk of harm right now contact police immediately by calling Triple Zero (000).

If you need someone to talk to and are under 25, contact Kids Helpline (1800 55 1800).
For all other ages, contact Lifeline on 13 11 14.

Training and resources

Get access to free online learning or find a community centre for free face-to face training.

The Be Connected program can help you take your very first steps towards getting online or support you in building your skills so you can take full advantage of what the online world can offer. 

Be Connected is an Australian government initiative developed by eSafety and the Department of Social Services to increase the confidence, skills and online safety of older Australians. 

Find local help

Explore opportunities for free face-to-face training and internet access through more than 2,100 community organisations across Australia in the Be Connected Network.

Learn how you can find local help.

Self-guided online learning

The Be Connected website offers online courses on all sorts of topics, including how to get online safely, keep in touch with others online, and explore online hobbies like researching your family history. The courses are free, short and easy to follow.

Explore topics

Free online safety presentations

The internet is a wonderful place to explore and connect, but you are right to be alert to the risks. If you are keen to improve your digital literacy but want help addressing online safety concerns, eSafety hosts free presentations to help Australians stay safer online. 

eSafety face-to-face presentations 

Register your group for an eSafety face-to-face presentation covering topics such as how to avoid scams, safer online shopping and banking, staying safe on Facebook and more. A minimum of 30 participants is required.

eSafety Webinars

Join our free webinars from the comfort of your own home or host your own webinar presentation using our online tool kit. Topics include how to avoid scams, safer online shopping and banking, staying safe on Facebook and more.