Responses to information requests: Children and social media
This page focuses on findings from information requests given to online service providers about children's social media use.
By giving notices and information requests to online service providers, eSafety can obtain information about their compliance with the Basic Online Safety Expectations. Notices are enforceable, backed by civil penalties and other enforcement mechanisms, and can require non-periodic reporting (one-off reports) or periodic reporting (multiple reports).
eSafety can publish summaries of the information received under notices, improving industry's transparency and driving accountability.
On this page:
February 2025 report (information requests)
This transparency report summarises the responses to the information requests given on 2 September 2024 to Discord, Meta (Facebook and Instagram), Reddit, Snapchat, TikTok, Twitch and Google (YouTube) in relation to children’s social media access and the safeguards in place to assess the age of users.
This research also draws on a subset of data from eSafety’s ‘Children and Social Media’ survey. The survey explored the use of social media and messaging services by children (including teens) since the beginning of 2024.
The survey was conducted in September 2024 with a nationally representative sample of 8 to 15-year-olds living in Australia. A total of 1,504 children participated in the survey, with most being 8 to 12-year-olds (1,049) and the rest being 13 to 15-year-olds (455). Further information about the survey is available on the Children and social media research page.
Download the report
About transparency notices
Under section 49(2) of the Act, eSafety can give periodic notices requiring service providers to report at regular intervals on their compliance with the Expectations.
Under section 56(2) of the Online Safety Act 2021 (the Act), eSafety can give non-periodic notices requiring service providers to report on their compliance with the Expectations.
Under section 20 of the Online Safety (Basic Online Safety Expectations) Determination, eSafety can request certain information from a service provider by written notice and a provider is expected to comply with the request within 30 days after the notice of request is given.
Published reports by eSafety
Read more responses to transparency notices on:
Last updated: 04/02/2026