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Online safety for young people in sport

Online safety for young people in sport
Online safety for young people in sport

Being part of sport means being online too, in places like team chats, sport apps, live streams and social media (if you’re 16+). 

Knowing how to play fair online – and what to do when others don’t – can help keep you and your team safer at sport.

In short:

  • What happens online as part of sport matters just as much as in the competition itself – you have the right to feel safe, respected and included in every part of your sport, whether offline or online.
  • Your sport can help you if something has gone wrong online. Let your coach, team manager or club leader/official know what happened and get help. You can also get more help from eSafety if it’s really serious.
  • Remember to think before you post, and if you see someone who needs help, speak up if it’s safe to do so.

Your rights in sport

No matter your age, every young person in sport has the right to:

  • be safe from physical, emotional or sexual harms
  • have your privacy respected
  • be treated fairly and with respect
  • have your voice heard and taken seriously.

These rights apply everywhere, whether you’re competing, in the clubroom or online. If something feels wrong, you’re allowed to speak up, and you should be supported by your sport to do so.

The rules of sport apply online too

Each sport has its own policies and codes of conduct that set out how the sporting community should behave. These apply to everyone – including competitors, coaches, officials and spectators.

In sport, it’s expected that you:

  • are kind and encouraging
  • don’t bully, exclude or embarrass others
  • treat people fairly, no matter who they are
  • respect officials, volunteers and opponents
  • speak up if something isn’t right.

Everyone deserves to feel welcome in sport, regardless of their gender or gender identity, cultural background, sexuality or ability.

Breaking the rules online has real consequences. 

For example, your sport might suspend the person responsible, ban them from games or make them do an education program. The police could even be called in.

What is online abuse and where does it happen?

Unfortunately, poor conduct is not limited to the field, pool or court. It can include:

  • teasing, mocking or name-calling
  • racist, sexist or homophobic comments
  • body shaming or trolling
  • pile-ons (when lots of people gang up on one person online)
  • sharing photos or videos without permission
  • creating fake accounts to target someone
  • sending unwanted or uncomfortable messages
  • an adult or peer crossing personal boundaries or acting inappropriately.

Online harm connected to sport can happen in lots of places online, such as:

  • on sport-run platforms, like a club’s social media page or website
  • in team apps or group chats
  • during or after live streams of games or events
  • in private messages or texts sent directly to you
  • on your personal social media accounts
  • on other people’s accounts (like a competitor’s page or an anonymous account).

It doesn’t have to happen more than once to be serious. 

If it feels wrong, it probably is. 

Trust your gut and know that you can get help from your sport and from eSafety.

How to get help if something has happened

If you’ve had a negative online experience as part of your sport, there are steps you can take to get help.

Before you do anything else, make sure to tell someone you trust about what’s going on. This could be a parent, carer, friend, teacher or another person you feel comfortable talking to, so you’re not dealing with the situation on your own. 

Then follow these steps:

1. Save the evidence

Take screenshots or keep copies of any messages or comments. Note down usernames, dates and how long it’s been happening. This helps if you need to make a report to the platform or eSafety.

2. Report it


Tell someone at your sport

Speak with your coach, team manager or club leader/official and let them know what has happened. They may be able to:

  • put a stop to what’s happening
  • get harmful content removed (for example, a post made from the club’s account, or content shared by another member)
  • take action against the person responsible, if they’re part of your sport.


Making a report to the platform or eSafety

Harmful posts, comments, messages and profiles should be reported to the online platform or service first. If they don’t help, and the abuse is very serious, report it to eSafety.

Sharing or threatening to share an intimate image or video of you without your consent is image-based abuse – it’s illegal and it can be reported to eSafety immediately unless you’re being blackmailed. If you’re being blackmailed for money or more intimate content, go to our advice page, Someone is threating to share my nudes.

3. Stop further contact

After you’ve made a report, you can block the account to help prevent any further contact. 

You can also use other in-app functions like muting, unfollowing or removing a user from your follow or friends list. Check out The eSafety Guide for information on how this can be done on specific platforms and apps.

4. Get more help

If you’re feeling overwhelmed and need more support, you can contact a free service like Kids Helpline (for 5- to 25-year olds), ReachOut PeerChat (for 16- to 25-year-olds) or another counselling and support service

They have people who are ready to listen and help.

Sport scenarios: When something goes wrong online

When things go wrong in sport there isn’t always an easy answer or a quick fix. Click or tap on the + to read about some common online situations in sport and how you can get help.

Luca missed a goal in a big match. That night, someone from another team posted a video showing it. Lots of people responded to it with nasty comments and DMs.

How it felt:

  • Luca felt humiliated and didn’t want to show up to the next training session.

What Luca did:

  • Luca told his coach and team manager, who said to take screenshots of the posts and messages as proof of what was happening. Together, they spoke to club officials who worked with the other club to get the content down.

Remember, you can also report to eSafety if the situation gets really serious. Find more advice in our page, Bullying online.

Alex was competing at a carnival where a club photographer was taking photos. The next day, a club official added the photos to the team’s website, including many of Alex.

How it felt:

  • Alex was uncomfortable with the photos of her being shared without her permission.

What Alex did: 

  • Alex asked her team manager to have the photos taken down. The club officials removed the content from the website and made sure photos of Alex weren’t shared again. 

Find more information and tips in our page, Consent for sharing photos and videos.

Maya’s assistant coach is much older than her. He started messaging Maya on her phone late at night, asking personal questions and saying she looked ‘grown up’ in her training gear.

How it felt:

  • It felt uncomfortable and confusing. Maya was unsure whether she was overreacting, and stressed about going to training.

What Maya did:

  • Maya stopped replying and saved the messages. She told her mum, who helped her report it to the club. The club took it seriously and removed the coach from the program.

It’s not OK for any adult to act this way with someone under 18. If something like this happens to you, it’s not your fault and you should speak up. Find more advice in our page, Unsafe contact and ‘grooming’

Adam was getting changed out of his team uniform. He was naked when one of his teammates snapped a photo of him and shared it to a team group chat.

How it felt:

  • Adam felt distressed and stopped going to sport.

What Adam did: 

  • Adam told his parents and they helped him report it immediately to eSafety. After making the report, eSafety helped to stop the image from being shared further. Adam’s parents also told the club officials, who took it very seriously, and the teammate faced suspension.

It’s important to remember: Sharing a nude or intimate image or video without the consent of the person shown is illegal. If this happens to you, you can report it and get help. Find more advice on our page, My nudes have been shared.

Mia set up a team group chat but deliberately left out Carla, a teammate she thought was letting the side down. Carla eventually found out.

How it felt for Carla: 

  • She felt excluded and humiliated. Carla stopped coming to training.

What happened next: 

  • The coach found out, asked Mia to delete the chat, and spoke to the whole team about inclusion and respect. 

Leaving someone out on purpose is a form of bullying, online or offline. Find more information in our pages, Bullying online and I’ve been called out

Jed’s team lost and he blamed the umpire. He posted a clip of the umpire on his socials with the caption #no_idea. Others shared it and left harsh comments.

How it felt for the umpire: 

  • The umpire saw the post and felt unsafe in the role.

What happened next: 

  • Jed’s club got involved, contacted his parents, and required him to take down the post. He was also benched for the next game.

Referees and officials deserve respect on and off the field. Publicly humiliating them online isn’t just unkind, it can drive people out of sport. Find more information in our pages, Bullying online and I’ve been called out.

Raj missed out on selection for the team. Chris was chosen instead. Raj created a fake account called ‘UselessChris’ and started leaving comments on official posts about the team. The comments kept getting removed, but people were screenshotting and resharing them.

How it felt for Chris: 

  • Chris felt unsafe and anxious, and didn’t enjoy being selected anymore.

What happened next: 

  • The club traced the fake account back to Raj and involved his parents. He faced a suspension and had to attend a behaviour program.

Even when you’re disappointed or angry, targeting someone else online is never OK. Fake accounts don’t hide you as well as you might think. Find more information in our pages, Bullying online and Trolling.

Find more scenarios and advice about how to deal with online abuse in our Sports hub and on our page, I need help: Something has happened

Play it safe, play it fair: Tips for being online at sport

It’s everyone’s responsibility to help create a kinder and more respectful online space.

Check out some of our tips on how you can stay safer online at sport, from sharing photos and posts to knowing when to trust your gut if someone has made you feel uncomfortable.

Being aware of what you post online about yourself or about others can help you stay safer both online and at your sport.

Online harm doesn’t always come from strangers. eSafety’s research shows young people can sometimes be the ones causing harm against the peers and friends around them. This can often be out of anger, disappointment or pressure in the moment.

Before you post, ask yourself:

  • Would I say this to someone’s face?
  • How would I feel if someone posted this about me?
  • Could this hurt someone, even if that’s not my intention?
  • Could this get me in trouble with my club, my sport or even the law?

Your actions online can seriously affect the person you target and your own future in sport. A post made in anger can spread fast, be seen by thousands, and be very hard to take back.

Every sport has codes of conduct that cover online behaviour. Doing the wrong thing online can lead to real consequences, including being suspended or banned from the sport you love.

Remember, anything you post, comment or share online can form part of your digital footprint – and can be found by other people who search your name. Check our pages about managing your digital footprint and protecting your personally identifiable information for more advice.

No one should take, share or post a photo or video of you online without your permission. This includes content from games, training sessions or club events.

You have the right to know if a game or event is being live streamed and the right to say no to be shown, even if the person asking is older or in charge. At the same time, you should also check consent before sharing content of others.

If a photo or video of you is shared online without your consent, speak with someone at your sport who can help get the content removed. It might also be good to check what permissions they have on file and ask them to change it if you’re uncomfortable with future posts.

Find more information and tips in our page, Consent for sharing photos and videos.

Most adults in sport are there to support you. But sometimes an adult may act in a way that’s not OK, even if they seem friendly, popular or important in your club.

Watch out if an adult:

  • asks personal or private questions about you
  • sends you messages that are ‘flirty’ or compliment you a lot
  • asks for photos or videos of you
  • makes comments about your body or appearance
  • tries to meet up with you alone or in secret
  • asks you to keep secrets from your parents or carers.

If something like this happens to you, it’s not your fault. Even if they’re a coach, volunteer or official, you can speak up. You don’t have to deal with it alone.

It’s important that you don’t keep it a secret. Maybe you’re scared of what the person will do if you tell someone else, or that they’ll get into trouble. You may also be worried that you’ll get into trouble. Or you may not want to give up feeling special. These are all understandable reactions. But it’s important to tell a trusted adult, like a family member or teacher, so they can make sure you’re safe.

There are rules in place at your sport to help keep you safe. With support from a trusted adult, you can talk to someone at you club who can help, such as a coach, manager, or club leader/official. Read the advice on this page about how to get help if something has happened.

If you see something online that’s not OK, you can make a difference. If you choose to support someone who’s being bullied or abused online, you’ve chosen to be an upstander.

There are lots of ways you can be an upstander while keeping yourself safe too. These are some examples:

  • Check in with the person being targeted. You can send them a message privately to let them know you’ve seen what’s happened and you’ve got their back.
  • If you feel confident and safe, speak up about the bullying or abuse you see online. It could be as simple as posting a comment, GIF or meme that says ‘This is not OK’.
  • Help the person being targeted to make a report. Check out The eSafety Guide for links on how to report on different social media, games and apps. If the platform hasn’t helped, you can also follow the steps to report to eSafety.
  • Tell a trusted adult or someone at the club, so they can help.

Read our page, How to be an upstander, for more tips on how you can make a difference. 

Extra advice for you and your club

No matter what role you play in sport, you can check our Sports hub for online safety advice, resources and more information:


Find out more

More help and support

You deserve to feel safe, respected and supported on and off the field.

If something doesn’t feel right online, whether you’re being targeted or you’ve done something that may have hurt another person, there is support available.

Get support now

ReachOut

For 16- to 25-year-olds. PeerChat is available Monday to Thursday 3-8pm and Friday 11:30am-4:30pm.

Parents – Resources and peer support plus phone and online counselling.

Minus18

Articles, resources and training for lesbian, gay, bi, trans, queer and/or intersex young people. As well as professional training to help support LGBTQI people.

Kids Helpline

5 to 25 year olds. All issues. Confidential phone counselling available all day, every day. Online chat available 24/7, 365 days a year.

Headspace

12 to 25 year olds. All issues. Phone counselling and online chat available 3pm to 10pm AEST, every day.

More services