eSafety Youth Council achievements

Here's three things you need to know about the new social media rules coming this December.

Under-16s won't be able to have accounts for some social media platforms. They can still view things like educational videos as a guest or when logged out. These restrictions don't apply to standalone messaging apps or online games.

Young people and their parents will not be penalized. This law is about protecting young people. Social media companies will face penalties if they do not take reasonable steps to stop under-16s from having accounts.

We're here to help. These new rules will work together with existing protections the Australian government has in place to reduce online harms for all Australians.

Visit our website to:

• Learn more about the social media restrictions
• Protect yourself online
• Report online abuse 
   

You can learn more about the social media restrictions, ways to stay safe online, and how to report online abuse on the eSafety website.

[Person 1’s text messages]
I miss you
who you with?
who’s there now
your ex?

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Just the usual crew

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[Person 1’s text messages]
what’s happening
tell me
wish you didn’t leave

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call you later?

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[Person 1’s text messages]
can’t believe you left

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[Person 2’s text messages]
im so sorry I had to leave ☹

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[Person 1’s text messages]
you always do this
thought you loved me

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[External text]
It isn’t love. It’s control. 

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What are your biggest concerns when it comes to online safety? And how do you think social media platforms can better support young users in staying safe online?

For me, it's social media companies not doing the best job when it comes to reporting things that happen online whether it's harassment or image-based abuse. They're not acting fast enough, not taking things down, and that means that harmful content's staying up.
What about you? What's important to you?

I think for me personally, there's a lot of ideas and opinions already out there on the internet, but there are some aspects of online safety that aren't really being spoken about enough. And there are some aspects that really need a bit more oomph and attention to really make a difference, I suppose, and make the internet in its entirety just a safe place for everyone. 

What are the things we need to be talking more about?

Well, I think social media, like the big platforms like Snapchat, Instagram, all of those things are talked about a lot and the implications with those.
But, things to do with addiction or gaming or those sorts of industries that are a bit to the left field from the main social media but still have a massive impact on a lot of people.

Even having just some easily accessible support network that's very clear in the app or the social media platform will make it a lot better.

To young people, technology like social media is essential. It has been embedded into the culture of being young. I think that if young people are relying on social media and those platforms so much, then there needs to be mechanisms within those platforms to be able to deal with things like cyber bullying, and social media companies need to be aware of that and they need to be regulating those spaces.

Safety by design is a really big one, and I think all tech companies have a duty, I suppose to really instil those safety features to keep users safe on their platforms and be able to make a positive sort of change on the internet. 

I agree with you. I think co-design is really important, so designing systems with the people that they impact. So, whether it's getting the eSafety Youth Council on board to consult on things that are gonna impact young people or whether it's looking at other marginalised identities, looking at how disability interacts, looking at how being a woman interacts with being online and then being able to design better online spaces for everyone so they are safer for everyone.

Harrison: Young people are some of the most prolific users of technology, but are also some of the most vulnerable to online harms.

eSafety's Youth Council met together for the first time in April 2023. During the course of the day they discussed the online issues which were most important to them.

Addison: The topic that I'd be interested in hearing about today is the correlation between online safety or online unsafety and its impact on mental health, not only on young kids, but also adults.

Sonja: I'm particularly interested in the impacts of the online world, on mental health of young people because it's an increasing issue. Um, and it's not really talked about that much.

It's kind of put to the side as something that everyone might go through or they might feel sad every now and then, but it's actually an issue that's intensified by the online world and it can be prevented or minimised.

Addison: I have struggled with mental health a lot on my own, and I know that unlike that online world, social media, all that has a really big impact on people's self-esteem, mental health, sometimes it's even physical health. It would just be interesting to see how what happens online affects real life.

Logan: As a young person, I see a lot of the suffering that can come from issues online, especially sexual exploitation. And that's the easiest way for children to get attacked by predators and things like that. Being online is really where that comes from.

Libby: For me, I'm really passionate about image-based abuse as something that I've experienced, but then also something that I now get to educate the young people that I work with on. I think that's something that I'm really passionate about talking to other young people about, but also talking to decision-makers and how we can make online spaces safer for everyone.

Xavier: How our big media companies can create sustainable platforms for young people to continue to thrive on and use effectively, ensuring that everything, all spaces are equally safe for all different types of groups. And a collaboration between young people and adults as well.

Tamara: Online harassment, specifically in the gaming space, because especially being a woman and engaging in some online games, it can be a pretty toxic environment. 

Izak: A big thing for me was everything eSafety, with gaming and eSports and everything like that. It's just been something I've been really passionate about since high school.

It's been something I've done for many years and I play games all the time. So just being able to try and improve the safety for young people on gaming platforms – it's really important to me.

Addison: We are the generation of online and tech.

Tamara: Tech is an inaugural part of our lives.

Xavier: We're born with technology in our hand. 

Addison: We grow up with tech.

Harrison: We are the digital generation.

Logan: Young people are really what are leading us into the future of technology. So we've gotta have voice.

In 2022, the eSafety Youth Council was created to ensure the voice of Australia's young people was heard and represented. The Council met in-person for the first time in April 2023.

Harrison: It's really important to have a day like today because young people are some of the most prolific users of technology, but are also some of the most vulnerable to online harms.

So having open dialogue with industry leaders and young people is so, so, so crucial to having a safe online world.

Xavier: Today's obviously a really important day because we get to come together and be in the same room and share ideas, which aren't really accessible online. 

As great as being able to meet via Zoom or Teams is you don't get that same connection as a group. And we also are able to meet some really high-up executives and be able to share our feelings and thoughts with them and work really collaboratively with them.

Izak: I think it's important to have a day like today just to meet some like-minded people and be able to connect with everyone that I've just been meeting online for so long. And yeah, just being able to see them today has been really good.

Tamara: For the eSafety team to actually actively have us come together and be able to talk to representatives from some of the most massive big tech companies from the world, I think it actually means that some change can be made to the online sides and, you know, some of the issues that young people are facing today can actually be improved upon.

In late 2022, eSafety's Youth Council wrote an open letter to the Big Tech industry. Representatives from Big Tech came to meet the Council members and discuss the issues in person.

Izak: I think as many big tech companies that came, it was incredible. I was certainly not expecting it. And it's been fantastic meeting everyone and being a part of it.

Sonja: It was a privilege to be able to talk to them because they do have the power to kind of address these issues. So the fact that they went out of their way to speak to us, it's a positive step.

Xavier: I think big tech coming, listening, the conversation, shows that they want to do something. They understand that there are issues. 

We all know there are issues, but maybe it also shows that they don't know how to deal with it in a way that's gonna be fair and equitable for everyone. So they want our help and we love to help them.

Libby: The letter to Big Tech has been something that I'm really proud to have worked on, to be able to put in a really succinct, really snappy way, all the things that we need to see from Big Tech. Not only that we want, that we need to see, in order to feel safe.

Logan: I'd like big Tech to know that we're watching, we're making sure they're doing the right thing because it affects us and we're gonna hold them accountable.

Tamara: I'm hoping for the representatives for Big Tech to actually listen to us and to make some change, to listen to some of our ideas and about some of the negative experiences we've actually experienced online.

Sonja: Well, I would like Big Tech to know that we are willing to work on these issues with them. We don't just wanna put them to the side and say that everything they do is negative. We know that they can improve on this too with us.

Where to from here?

Izak: I just like big Tech to have an open mind and start the conversations because it's definitely a marathon and not a sprint. We definitely have a lot of work to do, but I think today was definitely the first step for something great.

Sonja: I see this working as including lots of consultations with young people and also making sure that we kind of understand the limitations to what can be done as well so we're not just kind of telling them what they have to do, we also understand what they can do.

Harrison: I hope that today's conversations are just the start of a continued dialogue between eSafety, young people and industry.

Libby: I'm hoping that the conversation doesn't end here, today. I really wanna make sure that, whether it's Big Tech or whether it's young people or the eSafety Commissioner as well, that the discussion keeps going, that we get feedback, and that we're able to make ongoing change.

Logan: Having conversation around the issues that we're facing today is the most important thing that we can do. If you can't have dialogue, you can't have solutions.

Harrison: Today doesn't necessarily have everything that we've wanted to achieve, but it's only the start. We can continually make progress together for a safer internet.

Day in the life of the eSafety Youth Council

'Sunroof' - Song by Nicky Youre and dazy (2022)
 

Swapping insights with government

Talking safety when gaming

Meeting with leaders from Big Tech

Time for Pizza