Responses to transparency notices: Artificial intelligence services
This page focuses on findings from transparency notices given to artificial intelligence (AI) service providers.
By giving notices and information requests to online service providers, eSafety can obtain information about their compliance with the Basic Online Safety Expectations. Notices are enforceable, backed by civil penalties and other enforcement mechanisms, and can require non-periodic reporting (one-off reports) or periodic reporting (multiple reports).
eSafety can publish summaries of the information received under notices, improving industry's transparency and driving accountability.
On this page:
March 2026 report (non-periodic)
This transparency report summarises the response to the notices given on 16 October 2025 to four AI companion service providers: Chai Research Corp. (Chai), Character Technologies, Inc. (Character.AI), Chub.AI Inc (Chub) and Glimpse.AI Inc. (Nomi).
About transparency notices
Under section 49(2) of the Act, eSafety can give periodic notices requiring service providers to report at regular intervals on their compliance with the Expectations.
Under section 56(2) of the Online Safety Act 2021 (the Act), eSafety can give non-periodic notices requiring service providers to report on their compliance with the Expectations.
Under section 20 of the Online Safety (Basic Online Safety Expectations) Determination, eSafety can request certain information from a service provider by written notice and a provider is expected to comply with the request within 30 days after the notice of request is given.
Published reports by eSafety
Read more responses to transparency notices on:
Last updated: 23/03/2026