Tips on how to stay safe online during the COVID-19 pandemic

Online safety and wellbeing directory

An initiative of the eSafety and Mental Health Steering Group. 

Australia has some of the best online safety and wellbeing resources in the world. This directory brings those resources together to help Australians get the right information and support when they need it.  

The Australian Government also provides an easy way to find digital mental health and wellbeing services through its Head to Health hub. 


The Alannah and Madeline Foundation's key objectives are to care for children who have experienced or witnessed serious violence, reduce the incidence of bullying, cyberbullying and other online risks, and advocate for the safety and wellbeing of children. 

For schools  

eSmart Schools — provides schools with management tools to deal with cyberbullying and cyber issues.  

eSmart — is a set of educational tools for schools, teachers, parents and students. 

For parents 

eSmart Digital Licence — teaches school aged children critical digital skills and promotes discussion about online safety. 

For the community  

eSmart Connect — 60 minute workshops to upskill your community in online safety, bullying and the impacts violence has on children and young people. 

For libraries 

eSmart Libraries — is a purpose-built system designed to equip libraries and connect library users with the skills they need for smart, safe and responsible use of technology.  

The Australian Multicultural Foundation encourages commitment and participation, promoting awareness and acceptance of our diverse cultures and their contribution to Australia's development. 

For parents  

CyberParent web app encourages safe and healthy internet use in Australian homes. It is translated into languages other than English. 

Beyond Blue aims to give everyone in Australia the knowledge and skills to protect their own mental health. 

They give people the confidence to support those around them, and help to make anxiety, depression and suicide part of everyday conversations. 

Beyond Blue is here for everyone in Australia. 

For anyone in need of support now 

Phone support and counselling with a trained mental health professional 1300 22 4636. All issues. Anytime.

Chat online with a trained mental health professional from 3pm to midnight, 7 days a week.

Email for a response from a mental health professional within 24 hours. 

For workplaces 

Create mentally healthy workplaces with headsup.

For schools and universities 

Resources for early learning services and primary schools.  

Resources for secondary schools and tertiary institutions.  

For parents and families 

Resources to use at home 

For individuals 

Resources for self-care and support  
Support others 

Connect with others through online forum

The Black Dog Institute looks at the role technology can play in the transformation of mental health. 

For teens 

BITE BACK — an online positive psychology program for young people aged 13 to 16. 

For schools  

Headstrong 2.0 — a free curriculum resource that can be used to help students better understand mental health and how to build wellbeing and resilience. 

MindStrength — online short courses aimed at increasing resilience for young people aged 14 to 16. 

Mental Fitness — a free, interactive in-person school presentation for high school students. 

INSIGHTS: Talking about mental illness — a 30 minute presentation delivered by a youth presenter for high school aged students aimed at building mental health literacy and promoting help-seeking. 

The Butterfly Foundation provides help for people experiencing eating disorders or body image issues, and those that care for them. It also provides support to professionals managing these issues with clients. 

Support for people worried about eating disorders 

Contact the Butterfly National Helpline between 8am and Midnight, 7 days a week at 1800 334 763, or chat online

Online resources for people worried about eating disorders 

For individuals — Help for those with an eating disorder. 

For parents — Resources to help parents identify and support children with eating disorders and body image issues 

For health professionals — Information on treating eating disorders.

For schools  

Resources for school teachers exploring body image issues.

The Carly Ryan Foundation is a non-profit charity created to promote online safety. It supports families and the community through education, counselling, engagement, promotion and political advocacy. 

For schools 

Online safety seminars for students  

For parents  

Online safety seminars for parents

CYDA's vision is that children and young people with disability living in Australia are afforded every opportunity to thrive, achieve their potential and that their rights and interests as individuals, members of a family and their community are met. 

Advocacy for children, young people and their parents  

CYDA's purpose is to advocate systemically at the national level for the rights and interests of all children and young people with disability living in Australia as individuals, members of a family and their community. 

The eSafety Commissioner is committed to empowering all Australians to have safer, more positive experiences online. eSafety has a mandate to coordinate and lead online safety efforts across government, industry and the not-for-profit community.  

For people worried about cyberbullying 

If you are under 18, you can make a complaint about serious cyberbullying, or you can make a complaint on behalf of a child (aged under 18). 

For schools 

Classroom resources for primary and secondary students. 

Online safety guidance and supporting materials to assist Australian school leaders. 

Professional training and development for school staff, face to face online safety presentations for community groups, pre-service teaching, and virtual classrooms for students 

For parents and carers  

Practical skills and advice about how to tackle the big issues

Everymind is a leading institute dedicated to the prevention of mental ill-health and suicide. It has been delivering successful programs for over 25 years. 

For the community and individuals 

Conversations Matter — a guide to help people talk about suicide in a way that breaks down stigma and increases understanding and support.  

For media  

Guidelines for safer reporting about suicide

Guidelines for safer reporting of mental ill-health 

For schools  

For people speaking publicly about suicide

For lived experience speakers

Headspace helps young people aged 12 to 25 years who are going through a tough time. 

Headspace supports young people and their families with mental health, physical health, alcohol and other drug dependence, education and employment support. 

For young people in need of face-to-face support 

Headspace centres are located across Australia and help young people access face to face support. 

For young people in need of online or phone support 

eheadspace provides online and telephone support for young people and their families on 1800 650 890. 

For young people wanting information and resources 

Information about life issues, mental health, alcohol and drugs and work and study.

For friends and family  

Headspace Information for friends and family supporting a young person.  

For Aboriginal and Torres Strait Islander peoples 

Yarnsafe is a safe space to get information and support on life issues and mental health. 

For schools 

Headspace School Support is a program, which assists Australian school communities to prepare for, respond to and recover from the death of a student by suicide.  

For health professionals 

Information for professionals who work with young people and anyone interested in up to date research on mental health for young people. 

Kids Helpline provides free, private and confidential phone and online counselling services for young people aged 5 to 25.  

For kids, teens and young adults that need to talk to someone 

Kids Helpline has phone support and counselling available anytime for any reason on 1800 55 1800. 

There is also online support and counselling available anytime for any reason.  

General Resources

eSafety Hub.

Resources for kids  

Help and advice on cyberbullying

Resources for teens  

Help and advice on cyberbullying

Help if a friend is being cyberbullied.  

Help and advice about online harassment.

Help for teens who think they might be cyberbullying others.  

Resources for young adults  

Help with cyberbullying 

Help with online harassment 

Resources for parents  

Help with cyberbullying

Help stop cyberbullying  

Children who cyberbully  

Social media and safety

For schools  

Help and advice about cyberbullying.

Kids Helpline @ School offers free early intervention and prevention sessions for primary schools. 

Lifeline provides 24/7 crisis support and suicide prevention services, bringing hope to Australians struggling with life's challenges. 

For anyone needing support, advice, or someone to talk to 

Phone support and counselling available any time on 13 11 14.

Online support and counselling available from 7pm to midnight, 7 days a week. 

Minus 18 is Australia's support network for LGBTQI youth. 

For workplaces wanting to support LGBTQI clients and team members 

Training for workplaces on practical ways to support LGBTQI people. 

For schools 

Workshops to tackle bullying and empower LGBTQI youth. 

For young  

Peer support through articles, interviews, and the ability to answer questions young people have about sexuality or gender. 

For anyone needing support, advice, or someone to talk to 

Phone Support and counselling 3pm-midnight every day on 1800 184 527. 

Online support and counselling through Qlife, available 3pm-midnight every day. 

Orygen, The National Centre of Excellence in Youth Mental Health is the world’s leading research and knowledge translation organisation focusing on mental ill-health in young people. 

For mental health professionals and educators  

Face to face training opportunities to learn interactively in knowledge and skill building workshops. 

Webinars facilitated by youth mental health experts exploring a range of youth mental health topics and treatment options. 

Online training modules that enable access to contemporary approaches to the understanding and treatment of youth mental health issues. 

For over 10 years PROJECT ROCKIT has been empowering school students to stand up to hate instead of standing by watching. 

Through the lens of (Cyber)Bullying, their workshops explore themes of diversity, belonging, respectful relationships, values and ethics, while building student voice, leadership and empathy. 

For schools 

Workshops for students in years 3 to 12 —  choose a relevant topic for your school. 

ReachOut is Australia's leading online mental health organisation for young people and their parents. They provide fact sheets, apps and tools, community forms, referral pathways, personal stories and a youth involvement program. 

For young people 

Personal stories and help for young people.

For parents 

Help for parents to support their teenagers through everyday issues and tough times.

For schools 

Resources and information for teachers and school-based professionals.

ThinkUKnow is a free cyber safety program, managed by the Australian Federal Police, that provides presentations to Australian parents, carers, teachers and students. 

For parents and carers 

Presentations for parents and carers are delivered face to face or digitally, with volunteer experts from industry partner organisations and law enforcement. 

For schools 

Cyber safety sessions are available for students, delivered by state and territory police, to students from Kindergarten (prep) to Year 12.