Online safety and wellbeing support for all Australians

Australia has some of the best online safety and wellbeing resources in the world. This hub brings those resources together in one place to make it easier for all Australians to get the right information and support when they need it.

Keep checking in as we will add new resources to the hub.


Alannah and Madeline Foundation

The Alannah and Madeline Foundation's key objectives are to care for children who have experienced or witnessed serious violence; reduce the incidence of bullying, cyber bullying and other cyber risks; and, advocate for the safety and wellbeing of children.

Community Framework
eSmart - is a Framework that sits across the entire community.

Support for schools
eSmart Schools - provides schools with management tools to deal with bullying and cyber issues.
eSmart Digital Licence - teaches school aged children critical digital skills and promotes discussion about online safety.

Community workshops
eSmart Connect - 60 minute workshops to up-skill your community in cyber safety, bullying and the impact violence has on children and young people.

eSmart Libraries - is a purpose-built system designed to equip libraries and connect library users with the skills they need for smart, safe and responsible use of technology funded by the Telstra Foundation.

Australian Multicultural Foundation

Australian Multicultural Foundation encourages commitment and participation, promoting awareness and acceptance of our diverse cultures and their contribution to Australia's development.

Resources for parents
CyberParent web app
CyberParent encourages safe and healthy internet use in Australian homes.

Black Dog Institute

The Black Dog Institute, looks at the role technology can play in the transformation of mental health.

BITE BACK, an online positive psychology program for young people aged 13-16.

Free school resources

MindStrength - online short courses aimed at increasing resilience for young people aged 14-16.

Mental Fitness - a free, interactive in-person school presentation for high school students.

INSIGHTS: Talking about mental illness – a 30 minute presentation delivered by a youth presenter for high school aged students aimed at building mental health literacy and promoting help-seeking.

Butterfly Foundation

Anyone needing support with eating disorders or body image issues is encouraged to contact Butterfly’s National Helpline.

For individuals
Help for those with an eating disorder.

For parents
Resources for parents on the identification of eating disorders and body image issues.

For health professionals
Information on treating an eating disorder.

For schools
Resources for school teachers exploring body image issues.

Phone support and counselling
1800 33 4673.

Online support and counselling

The Carly Ryan Foundation

The Carly Ryan Foundation is a non profit charity created to promote internet safety. It supports families and the community through education, counselling, engagement, promotion and political advocacy.

Online safety seminars for Year 5 through to Year 12

Online safety seminars for all ages. Seminars focus on: Harm prevention, online safety and cyberbullying advice and support, connection to counselling, disclosure procedures for schools.

Office of the eSafety Commissioner

The Office of the eSafety Commissioner is committed to empowering all Australians to have safer, more positive experiences online. The Office has a mandate to coordinate and lead the online safety efforts across government, industry and the not-for profit community.

Any Australian child who is experiencing serious cyberbullying should contact the Office to report cyberbullying. Our cyberbullying complaints scheme has a 100% success rate in getting serious cyberbullying material taken down.

Cyberbullying information for parents
Cyberbullying resources for school


Everymind is a leading institute dedicated to the prevention of mental ill-health and suicide. It has been delivering successful programs for over 25 years.

Community & individual resources
Resources for media
Sector resources
Education resources
Stage & screen resources
Police resources
Courts resources


headspace helps young people aged 12-25 years who are going through a tough time.

They assist young people and their families with mental health, physical health, alcohol and other drugs, education and employment support.

headspace centres are located across Australia and help you to access the right type of health worker for your needs.

eheadspace provides online and telephone support for young people and their families.

Phone support and counselling
1800 650 890

Kids Helpline 

Kids Helpline provides free, private and confidential 24/7 phone and online counselling services for young people aged 5-25.


My friend is being cyberbullied
Could I be a cyberbully?
Online Harrassment

Young adults
Online Harrassment

Help stop cyberbullying
Children who cyberbully
Social media and safety


Phone support and counselling
1800 55 1800

Online support and counselling


Lifeline provides 24/7 crisis support and suicide prevention services, bringing hope to Australians struggling with life's challenges.

Phone support and counselling
13 11 14

Online support and counselling

Minus 18

Minus 18 is Australia’s support network for LGBTIQ youth.

Minus 18 deliver relatable workshops in schools and workplaces that give practical ways to support LGBTIQ people.

Provides peer support through articles and interviews, and can answer questions you have about sexuality or gender.

Phone Support and counselling
1800 184 527

Online support and counselling

Project Rockit

For over 10 years PROJECT ROCKIT has been empowering school students to stand up to hate instead of standing by watching.

Through the lens of (Cyber)Bullying, their workshops explore themes of diversity, belonging, respectful relationships, values and ethics, while building student voice, leadership and empathy.

Students in years 3-12
Face-to-face workshops

Students in years 7-9
Online workshops


ReachOut is Australia's leading online mental health organisation for young people and their parents. They provide fact sheets, apps and tools, community forms, referral pathways, personal stories and a youth involvement program.

Personal stories and help for young people.

Helps parents support their teenagers through everyday issues and tough times.

Resources and information for teachers and school-based professionals.

SANE Australia

SANE Australia is a national mental health charity working to support four million Australians affected by complex mental illness.

Sane Forums
Our Carers and Lived Experience forums are communities for people affected by mental illness. They’re safe, anonymous and moderated 24/7 by mental health professionals.

Factsheets and guides
Everything you need to know about mental health and illness including treatments, support, and how you can help yourself.

StigmaWatch promotes responsible reporting of mental illness and suicide in the Australian media.

Phone support and counselling
1800 187 263

Online support and counselling


ThinkUKnow is a free cyber safety program, managed by the Australian Federal Police, that provides presentations to Australian parents, carers, teachers and students.

Parents, carers, teachers
Presentations are delivered face to face or digitally, with volunteer experts from industry partner organisations and law enforcement.

Cyber safety sessions are available in schools, delivered by state and territory police, to students from Kindergarten (prep) to Year 12.

Non-English speakers

Most of the services listed above accept and pay for calls from the Translating and Interpreting Service . Kids Helpline asks callers to contact them and state the language they need.

Face-to-face counselling

A GP can provide a referral to a counsellor, social worker or psychologist. If you meet the criteria for a mental health treatment plan, some of your out of pocket expenses for a counsellor/psychologist may be covered by Medicare.

Local community health centres also offer face-to-face counselling. To find one in your local area, search for ‘Community Health Centre’ online.

If you are a young person, you can use Headspace, which is for people aged 12 to 25, or try your university, TAFE or school.

Workplaces might offer counselling through an Employee Assistance Program (EAP). This service is free and can be used for any issue and is confidential.

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