Tips on how to stay safe online during the COVID-19 pandemic

COVID-19 Alert

Due to the coronavirus disease (COVID-19) it may take longer than usual to address all reports or enquiries made with our investigation teams.

Please continue to submit reports and we will review them as soon as possible.

If you are worried about your safety or are at risk of harm right now contact police immediately by calling Triple Zero (000).

If you need someone to talk to and are under 25, contact Kids Helpline (1800 55 1800).
For all other ages, contact Lifeline on 13 11 14.

Support for adult cyber abuse

It is a good idea to talk to someone and get help and support if you are experiencing online abuse and harassment.

It can be devastating and isolating if you are being abused or harassed online but help and support is available. Reach out to a friend or family member and let them know what is happening and how it makes you feel. You can also talk to a counselling service for free. Your local doctor or general practitioner (GP) can also refer you for a mental health plan, so you can talk to a trained counsellor.

Get help and support

Beyond Blue

All ages. All issues. Phone counselling available all day, every day. Online chat available 3pm to 12am AEST daily.

Lifeline

All ages. All issues. Phone counselling available all day, every day. Online chat available 7pm to 4am AEST daily.

Find a counselling service

Can the police help?

If you are feeling unsafe or frightened, or threats to harm you, your friends or family have been made, it is a good idea to contact police. It is also important to report the abuse to police if it has recently worsened or escalated.

If the online abuse is part of domestic or family violence and you feel unsafe, contact police immediately. Call Triple Zero (000) now.

Find out more about how police can help and what to expect when you report cyber abuse to police. Get help from police.