Tips on how to stay safe online during the COVID-19 pandemic

COVID-19 Alert

Due to the coronavirus disease (COVID-19) it may take longer than usual to address all reports or enquiries made with our investigation teams.

Please continue to submit reports and we will review them as soon as possible.

If you are worried about your safety or are at risk of harm right now contact police immediately by calling Triple Zero (000).

If you need someone to talk to and are under 25, contact Kids Helpline (1800 55 1800).
For all other ages, contact Lifeline on 13 11 14.

Looking out for the kids

Helping keep children and teenagers safe online.

Children have grown up with technology that many of us find baffling. But their technical ability does not mean they have the experience to deal with all aspects of their digital world.

Let the young people in your life share their digital knowledge with you, and in return you can help them by sharing your own life experience — encouraging things like resilience, responsibility, empathy and respect.

If your grandchildren or other young people are likely to use your computer, smartphone or tablet, you will also need to take some precautions.

And you should be prepared to support any family rules or policies that apply to how they use their digital devices.

Child safety online

Learn how to set up separate accounts on your devices and apply some parental controls that can limit children’s exposure to inappropriate content.

This activity is part of the Be Connected website. Be Connected is an Australian government initiative developed by eSafety and the Department of Social Services to increase the confidence, skills and online safety of older Australians.