State of play - negative online experiences

State of Play –Young people’s negative online experiences[1]

Young people - 8 to 17 years

The nasty stuff

The most common negative online experiences reported by young people:

33% Unwanted contact/content

21% Social exclusion 

21% Threats and abuse

18% Damage to reputation

14% Fraud and viruses

8% Lack of consent

The highest ranking negative impacts

24% Felt left out/losing friends 

35% Felt emotions like anger, sadness, fear, helplessness 

36% Did not feel good about themselves

But it’s not all bad news!

65% were able to also interpret what had happened to them in a positive way. The top three positive responses:

40% Became more aware of online risks 

33% Became more aware of their real friends 

23% Learnt to use the internet in a more balanced way

Managing a negative experience

Actions taken to get through the negative online experience:

24% Sought help from formal networks

51% Engaged in self-help strategies

71% Sought help from informal networks

Young bystanders – witnessing negative online behaviours

92% of bystanders chose to do something!

60% talked about it with their own support networks

When it came to providing material support to others:

16% Sought help from formal networks

50% Provided direct advice to the victim

15% Other actions



[1] Source: State of Play – youth, kids and digital dangers, Office of the eSafety Commissioner, 3 May 2018

Data covers responses from a random sample of more than 3,000 young people in Australia aged 8-17 years in the 12 months to June 2017 (Kids - 8 to 12 years and Teens 13 to 17 years).

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