Connecting safely
Technology has changed the way we share knowledge and tell stories.
We don’t just do this face-to-face or on the phone. These days we need to know how to connect with each other safely online.
These tips help you to keep safe and get support if you need it.
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Taking care of yourself online
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Many of us mob use social media to stay connected to one another, but sometimes people online don't do the right thing. They can make fake accounts to threaten or blackmail you, they might say racist things or send you upsetting pictures or videos. |
Abuse online is just as wrong as it is in person, but there is something you can do about it. If any abuse happens to you, remember to take pictures or screenshots. You can use these to report it to the social media app or website where it was posted so they can help. If there's no response, the eSafety website can tell you what steps to take next. They may be able to remove the harmful content and sometimes take action against the app or site if they don't help. You should also change your privacy and security settings, so you only connect with people that you know and trust. |
You're not alone, and there are ways to stay safe. The eSafety website has tips about how to report abuse and be safe online. You can also speak with your local ACCO, Aboriginal and Torres Strait Islander Health Organisation or legal service for further advice. Let's take care of ourselves and each other so we can all stay safe online. |
Video: Connecting safely online
Watch this video in other First Nations languages.
Would you like hands-on training to support you and your community to be deadly online?
Online safety experts from eSafety can provide free tailored presentations and training for organisations and community groups wishing to build skills and knowledge.
To find out more, please visit our community education and training page.
Think before you share
Sharing strengthens our identity, culture and connections with each other. But not when it hurts us or our mob.
Once something is posted online, it's there for everyone to see. You can lose control of it. Sharing harmful things can upset some people and make trouble.
Ask yourself:
- Why do I want to share this online?
- Am I being respectful, or will it stir up trouble?
- Will people be interested?
- Is the other person OK if I share a video or photo of them on the internet?
If you’re unsure, talk to someone you trust about other ways to share your message instead of using social media.
The social media age restrictions will mean many social media platforms are not allowed to let Australians under 16 create or keep an account. To find out which platforms this is likely to apply to, see the latest list.
These restrictions are to protect young people from design features that encourage them to spend too much time online and over-expose them to content that can harm their health and wellbeing. See more about how this might affect young people and families on our page about Helping kids and young people.
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Laila films Ryan as he skateboards off a roof. Ryan lands on his stomach as the skateboard hits him in the head. |
Ryan: [Laughs] Check this! Laila: Oy! Go now, Ryan! Ryan: Woah-ahh! [Splat] Everyone: [Laughter] Ryan: Oh! Ooh. Ryan's follower: That was brutal! |
Ryan is at work at the cinema. Laila films him mixing lots of ingredients, including vinegar and chillies, in a blender. He drinks the spicy mixture and then drinks straight from the slushy machine. |
Ryan: Eh, some of this. Yep. All right. [Blender whizzing] Glug, glug, glug – bleeeeaaaahh! Everyone: [Laughter] |
Laila films as Ryan and his friends ride in shopping trolleys down a hill and crash into a tree. Aunty Em watches on. Laila then films Aunty Em yelling at them. |
All: Whoa! Ah! [Splat] [Laughter] Aunty Em: Serves you right if you break your bloody neck, you bunch of idiots! And don't you put me on the internet thingy. People might come and rob me! Ryan: Don't worry, Aunty Em. You got nothing worth stealing. Aunty Em: Ryan Stokes, don't you dare give me cheek! I wiped your bum when you were a baby! All: [Laughter] |
Ryan makes a video remix using the footage of him doing dumb stuff and Aunty Em yelling. He posts it online. |
Ryan: OK. Here we go. [Plays video] [Rap beat playing] Aunty Em: [Singing] Internet thingy! Internet thingy! Wiped your bum on the internet thingy! Rob me! Rob me! Internet thingy! Don't put me on the internet thingy! |
Ryan heads into his work at the cinema where his coworker Kira and manager Phillip are already working. |
A fan outside the cinema: Awes vids dude! Ryan: Ta bros. Kira: Ryan, why'd you post that video everywhere? Phillip will see it for sure. Ryan: [Laughs] Naw, he loves it. He'll piss himself laughing. |
In Phillip's office. |
Phillip: Hah. This is hilarious, bro! You're living dangerously making fun of Aunty Em, though. Ryan: Just jokes, boss. Phillip: But what's with you drinking out of the slushy machine without a cup? Hardly hygienic. Ryan: Sorry. Didn't think. Phillip: And wearing your work shirt when you're up to all that dumb stuff? Ryan: Sorry, didn't... Phillip: Think. Well, now you'll have plenty of time to think. Ryan: Huh? Phillip: I have to let you go, mate. Nothing personal. Keep the vids coming, though. They really do make me piss myself laughing. |
Aunty Em sings. |
Aunty Em: [Singing] Internet thingy! Internet thingy! Don't post dumb stuff on the internet thingy! Learn all about your security settings. They'll help you stay safe on the internet thingy. |
For more information about protecting your digital footprint, visit the eSafety website: esafety.gov.au |
Narrator: Think twice about who can see your dumb stuff. Once it's online, your business becomes everyone's business. |
Video: Dumb stuff
Keep your accounts safe
We use accounts to keep in touch and do things on websites and apps, like banking and gaming. Keep your private information safe with these tips:
- Set strong passwords, or ‘passphrases’, that are hard to guess.
- Turn your privacy settings on and check them often.
- Log out before you share your phone or computer.
- Trust your gut – if something doesn’t feel right, talk to someone you can trust.
Watch these videos to find out how to get extra security and set strong passcodes.
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Lock codes prevent others accessing a phone or tablet, and the contacts, emails and other account information within. A lock code is like a combination for a safe. It has to be entered before a device will open. It can be a series of numbers or a mix of numbers and letters. For later model Android devices, a finger print or pattern can be used. Because a phone or tablet contains your personal information, passcodes should be hard for other people to guess. The example we showed should be similar on most Android devices. To set your lock code open settings. Go to lock screen and security. Select screen lock type. Create a lock code that is at least six digits long. Eight digits is ideal as it is harder to guess. Remember, don't use birth dates, names or addresses. For extra security, [use] touch fingerprint. Select add finger print and follow the directions. Many later model Android phones and tablets offer iris eye scanners and facial recognition for security. The iris scanning technology is good at only allowing people with matching iris To set up iris scanning on the Samsung S eight open settings. Lock screen and security. Tap iris scanner and enter the lock code password or pattern if asked. If an iris is not yet registered the phone will walk the user through the process. To change the iris scan the user must first unlock the phone before being allowed to register a new iris scan. Some android devices offer facial recognition security. It is important to know that the facial recognition security offered on some Android phones is not yet secure. People have been able to access Android devices using faces with similar features. Anyone at risk of technology-facilitated abuse should not use facial recognition to secure their Android device at this stage. |
Setting a strong lock code to protect Android phones and tablets
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Two-factor authentication is an increasingly common way to protect the online security of personal information. When you log into an online account with your username and password you're using single-factor authentication. With two-factor authentication, you need something extra to access your accounts, like an SMS code sent to your mobile phone, or something physical like a fingerprint. If you need verification code sent to your mobile phone to authorise activity on your bank accounts, then you're already using two-factor authentication. This extra layer of security afforded by two-factor authentication makes hacking of any of your accounts much harder. Apple, Google, Twitter, Facebook, Microsoft, and Amazon all offer two-factor authentication, and encourage users to adopt it. Many banks insist on it. While using two-factor authentication makes things more secure, it's not a 100% guarantee of security. So it's important to adopt and maintain good online security habits. These include, setting strong passwords, not sharing your passwords with others, and not leaving your phone unattended. You might want to also watch our separate videos on how to setup two-factor authentication on Google and Twitter. |
Two-factor authentication for extra security
Watch more videos with safety tips for the devices most relevant to you.
Protect your device and avoid scams
Use these tips from our series called 'Your Online Journey' to protect your personal information, stay safe and deal with online scams.
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There are lots of benefits to doing things online, but there are also things to watch out for. You need to be careful to protect yourself, your information and your devices from people who lie and try to steal from you. In this topic, you'll find out how to protect your device using passwords and security settings. You'll also learn about some common ways people can lie or fool you, and how to avoid them. And if you're using the internet to pay for things online, how you can do it safely. |
Video: Putting online safety first
LISTEN NOW: Find out how to protect yourself online
LISTEN NOW: Learn how to protect your information
LISTEN NOW: Keep your online devices secure
LISTEN NOW: Find out about online scams
Find out more about Your Online Journey and how to download the app.
What if something goes wrong?
There are things you can do if someone’s sharing harmful content on the internet.
You could start by talking to a support worker or someone you can trust. They can help you to find information on the eSafety website, like how to make a report and deal with:
- online hate and abuse – when someone uses the internet to send, post or share content that is harmful
- sexting and sending nudes – when someone shares or says they will share an intimate image or video of you without your consent
- family violence – when technology is used by a person to abuse, threaten, harass or stalk someone in their family – also known as ‘tech abuse’
- illegal and restricted online content – extreme online material like content that shows or encourages child sexual abuse, terrorism or other extreme violence.
Get confidential help from a support service
13YARN
Confidential, culturally safe crisis support line for Aboriginal and Torres Strait Islander peoples. Available all day, every day.
Kids Helpline
5 to 25 year olds. All issues. Confidential phone counselling available all day, every day. Online chat available 24/7, 365 days a year.
Last updated: 20/11/2025