Managing abuse sent via text or email

If you have experienced image-based abuse via text message, MMS or email the following options may be useful.

Staying safe

If the image-based abuse you are experiencing is part of domestic violence or other abuse, staying safe is your number one priority. Learn more and connect with support.

What to do if someone is sending you intimate images or other unwanted communication

Text and MMS

If you are receiving image-based abuse via text or MMS, you can block the sender's number using the built-in call rejection and message blocking features in your phone.

Follow the below links to further information for your device.

You can also download apps to restrict incoming calls and messages.

Email

If you are receiving image-based abuse via email, you can block the email address in your settings.

Follow the below links to further information for your service.

Text, MMS and email

The Handling of Life Threatening and Unwelcome Communications Code may also be helpful in circumstances where you are unable to block the phone number or email address and the communication is frequent and repeated over a period of time.

Most mobile phone service and email account providers also offer advice and information on how to deal with communication that is unwanted, unwelcome, obscene, abusive or malicious. If you’ve been unable to stop the communication on your own, contact your service provider.

Follow the below links to contact information for the main telecommunications providers.

What to do if someone has shared, or is threatening to share, an intimate image of you

If someone has shared or is threatening to share an intimate image of you with others, or you fear that they will, we have a sample message you can send to them, which clearly outlines that they do not have your consent to use or share your image.

Depending on the state or territory you live in, you may also have options under state-based laws that provide protection from image-based abuse. You can find more information about this on our legal assistance page.

Preserving evidence

Make sure you keep records of any communication you have with the person who is sharing or threatening to share your image. This may help if you need evidence later on to report image-based abuse to police or get assistance from a lawyer.

How to collect evidence

If the IBA is part of domestic violence or other abuse, staying safe is your number one priority

Your personal safety always comes first. Don’t make contact with the person using or threatening to use your image if you are worried the person might become angry or hurt you or someone else.

If you think you might be in danger now, call Triple Zero (000)

Support and counselling

You will find more options for support and counselling services in the support section of this website.

Take me to support