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Training for frontline workers

Safe access to technology is crucial for all women — it helps them stay connected to family and friends, engage with the world and find information and support.

The Office of the eSafety Commissioner delivers a free two-hour workshop to frontline, specialist and support staff in the domestic violence sector across Australia. The workshops raise awareness of technology-facilitated abuse and provide staff with up-to-date skills and knowledge to support and anyone who is experiencing or has experienced domestic violence.

Frontline service providers will increase their knowledge of technology-facilitated abuse while our experienced facilitator shares stories, current information and advice on topics such as:

  • online harassment, stalking and intimidation
  • the use of tracking devices
  • privacy and security settings
  • an introduction to our resources
  • how to use technology safely

Register to host a workshop

Workshops are delivered Australia-wide. Your organisation can host a workshop if you have 10 or more participants and one of our facilitators will travel to present a workshop in person to your staff.


Online training

Online training for frontline workers complements and extends our existing face-to-face training. It aims to provide domestic and family violence frontline workers with the skills, knowledge and confidence they need to help anyone who has experienced domestic and family violence to protect and empower themselves, and their families, online.

The training can be completed in your own time, and at your own pace, and covers important topics such as:

  • What is technology-facilitated abuse?
  • How technology can be misused
  • Safe and secure technology
  • Safe social networking
  • Image-based abuse
  • What is the law?
  • Collecting evidence
  • eSafety planning

Find out more at frontline workers. or for more information please contact us.