Tips on how to stay safe online during the COVID-19 pandemic

COVID-19 Alert

Due to the coronavirus disease (COVID-19) it may take longer than usual to address all reports or enquiries made with our investigation teams.

Please continue to submit reports and we will review them as soon as possible.

If you are worried about your safety or are at risk of harm right now contact police immediately by calling Triple Zero (000).

If you need someone to talk to and are under 25, contact Kids Helpline (1800 55 1800).
For all other ages, contact Lifeline on 13 11 14.

What we can investigate

We give priority to the investigation of child sexual abuse material, as well as pro-terrorist content and content that promotes, incites or instructs in crime or violence.

Stay safe

If someone is in immediate danger, call Triple Zero (000) now.


Online child sexual exploitation, including online grooming and inappropriate contact, should be reported to the Australian Federal Police-led Australian Centre to Counter Child Exploitation (ACCCE). If you are concerned about the possibility that your child is at risk, or you know of a child possibly at risk, act on it.


The ACCCE uses the internationally recognised Virtual Global Taskforce (VGT) logo and report abuse button to support VGT’s delivery of a coordinated international law enforcement response to online child sexual abuse. Make a report to the AFP at


Report Abuse


Reports can also be made in confidence to Crime Stoppers on 1800 333 000 or at

National classification scheme

We assess online content against the National Classification Scheme — the same scheme that applies to films, publications and computer games.

Other types of material that are prohibited or potentially prohibited are detailed in the table below.



Abhorrent violent material

We also assess content against the Abhorrent Violent Material (AVM) regime under the Criminal Code Act 1995. 

The Act defines AVM as audio, visual or audio-visual material created by a perpetrator or an accomplice that records or streams: 

  • a terrorist act leading to serious injury or death
  • murder or attempted murder
  • torture 
  • rape
  • kidnapping involving violence or the threat of violence. 

For more information, see The actions we can take.


What we can't investigate

Read about what we can’t investigate.