This advice has been developed for women who have experienced violence or fear they may experience violence to themselves or their children, including cyberstalking, from a current or former partner or another worrying person.
Contact 1800RESPECT (1800 737 732) for help to make a safety plan. Use a friend’s phone to contact them, or use a friend’s device or public library computer and go to their website.
If you are being seriously threatened and you feel that your life, or your children’s lives, are at risk you should call Triple Zero (000).
Do not respond to the abuse. Keep evidence of the abuse such as a screen shot or photo with your phone. Find out how to take a screen shot as the evidence may be useful later if you want to take legal action. It’s a good idea to keep all evidence in a safe place or consider sending it to a friend for safe keeping.
Reporting the abuse to the website it was posted on is a good first step to take, unless this will make the abuser angrier and put you in greater danger. To see instructions on how to do this, visit our Social media page and select the relevant social media service.
If you can, block the person and ignore their posts. Again, only do this if it is safe and won’t make the abuser angrier.
Tell a trusted friend. You may feel awkward about this but it is a good thing to share your concerns with others who care about you. Seeking help is your right and it could mean the abuse stops more quickly.
Sometimes, in certain situations, you can report your concerns to ACORN, the Australian Cybercrime Online Reporting Network, set up to help people over 18 report cybercrime.
Change your password immediately. If you are still worried, start a new account.
If you can’t get into your own account, you need to report this to the website.
You can report the fake account directly to the website that hosts it. Be aware though that it can take some time before the fake account is removed.
If the account is abusive or threatening, keep evidence of the abuse.
Contact local police to find out what evidence they need, and report the abuse to them if you are scared about your safety.