If you, or someone you care about, is at risk of harm right now call Triple Zero (000).
If you are having thoughts about suicide or self-harm please call Lifeline on 13 11 14 or the Suicide Call Back Service on 1300 659 467.
5 to 25 year olds. All issues. Confidential phone counselling available all day, every day. Online chat available 24/7, 365 days a year.
Parent Helpline SA
Counselling, information and referral service for parents and carers in South Australia.
Parent Line TAS
Counselling, information and referral service for parents and carers in Tasmania.
Counselling, information and referral service for parents and carers in Western Australia.
Counselling, information and referral service for parents and carers in New South Wales.
Counselling, information and referral service for parents and carers in the Northern Territory and Queensland.
12 to 25 year olds. All issues. Phone counselling available 12pm to 8pm AEST, every day. Online chat available 9am to 1am AEST, every day.
Australian Human Rights Commission
Investigates and resolves complaints of discrimination and breaches of human rights, including racism and sexual discrimination. You can make a complaint no matter where you live in Australia. The service is free and impartial.
Australian Institute of Family Studies
All ages. All issues. A comprehensive list of culturally and linguistically diverse support services and resources is available on the Australian Institute of Family Studies’ website.
All ages. All issues. Phone counselling available all day, every day. Online chat available 3pm to 12am AEST daily.
Bullying. No Way!
Information and resources for young people, parents and carers, and schools relating to bullying education and prevention.
The Butterfly Foundation provides help for people experiencing eating disorders or body image issues, and those that care for them. It also provides support to professionals managing these issues with clients.
Support and advice for carers or people who support and help others. Phone support and advice available weekdays from 8am to 6pm.
Community health centres
Local community health centres offer face-to-face counselling. To find one in your local area, search for ‘Community Health Centre’ online.
Family Relationship Advice Line
Referral service that provides a range of services to assist families manage relationship issues, including counselling, family dispute resolution, legal advice, financial advice, family mediation and dispute resolution and information in other languages.
Family violence law help
Online resources for people wanting to understand domestic and family violence, the law and where to get help.
General practitioners (GP)
You can ask your GP for a referral to a counsellor/psychologist if you need. You don’t have to tell the GP what happened — simply explain that you need support as you are feeling very sad/angry/worried. If you meet the criteria for a mental health treatment plan, some of your out-of-pocket expenses for a counsellor/psychologist may be covered by Medicare.
Head to Health
Information, resources and services to support you no matter where you are on your mental health journey.
All ages. Directory for Legal Aid in each state and territory. Legal aid commissions provide legal assistance services in criminal, family and civil law matters.
Counselling, information and referral service for parents and carers in the Australian Capital Territory.
Raising Children Network
Advice for parents and carers, including articles, videos and apps backed by experts.
14 to 25 year olds – All issues. Online resources and 24 hour online peer support.
Parents – Resources and peer support plus phone and online counselling.
SANE Australia's helpline provides the information, guidance, and referrals to manage mental health care and concerns. Available weekdays from 10am to 10pm AEST.
Schools and universities
You may be able to get face-to-face counselling through your school, TAFE or university. Ask for student welfare or counselling and support.
Suicide Call Back Service
Suicide Call Back Service is a free, independent and confidential nationwide service that provides professional phone and online counselling to people who are affected by suicide. Available all day, every day.
Urgent psychiatric help
If you are experiencing a serious episode, tell a friend, call your GP, counsellor or psychologist. If you fear for your safety, or the safety of others, call Triple Zero (000).