Video calling

A video call is an online call made using a device with a camera and a screen that allows the participants to see each other as they talk. Video calling can be one-on-one, but it can also involve multiple participants, for example in video conferencing services. Video calling is different to live streaming as it allows two-way audio and video communication between two or more locations.

What are the benefits?

  • Stay in touch with friends and family 
    Many services are free to use and can help you to stay in touch with friends and family around the world.
  • Be in the moment and connect
    Video calling lets you be in the moment as you call someone — you can see one another as you smile or laugh.
  • Attend a virtual meeting
    Video conferencing allows you to talk and collaborate with colleagues as if you are with them in the same room.

What are the risks?

  • Cyberbullying and online abuse
    Not everyone is respectful online — there is a risk that you could be cyberbullied or abused while using voice calling services.
  • Image-based abuse 
    If you engage in sexual activity in a video call, the call could be recorded without your permission and could be shared online without your consent.
  • Unwanted contact or contact from strangers 
    Depending on the service, you could receive unwanted video calls or calls from people you do not know.

You can view video calling services in the eSafety guide.