Tips on how to stay safe online during the COVID-19 pandemic

COVID-19 Alert

Due to the coronavirus disease (COVID-19) it may take longer than usual to address all reports or enquiries made with our investigation teams.

Please continue to submit reports and we will review them as soon as possible.

If you are worried about your safety or are at risk of harm right now contact police immediately by calling Triple Zero (000).

If you need someone to talk to and are under 25, contact Kids Helpline (1800 55 1800).
For all other ages, contact Lifeline on 13 11 14.

Support for cyberbullying

This page is for cyberbullying of
under 18s.

If you are an adult experiencing cyberbullying, please go to our adult cyber abuse section.

It is a good idea to talk to someone and get help and support if you are being cyberbullied.

It can be really hard and isolating if you are being bullied online but help and support is available. Reach out to a friend, family member or teacher and let them know what is happening and how it makes you feel. You can also talk or chat online to a counselling service for free.

Your GP can also refer you for a mental health plan, so you can talk to a trained counsellor, or there may be a counsellor at your school.

Find a support service that is right for you

Kids Helpline

5 to 25 year olds. All issues. Confidential phone counselling available all day, every day. Online chat available 24/7, 365 days a year.


12 to 25 year olds. All issues. Phone counselling available all day, every day. Online chat available 9am to 1am EST daily.

Support services
Cyberbullying advice for
Young people
Tips for teenagers and young people experiencing cyberbullying.
Advice for parents on what to do if your child is being cyberbullied.
Tips on how to deal with online abuse and harassment if you are over 18.