What is WhatsApp?
WhatsApp is a free messaging, voice and video calling app that uses end-to-end encryption. All messages flowing through the platform are secured so that only the sender and the recipient can view them. The app doesn’t store your personal information, and only people you approve as contacts can message you. You can also message with groups of people. However, group messages can conflict with some privacy settings. For example, if you have blocked someone, they can still appear in a group message that you can see. The use of end-to-end encryption means that WhatsApp is unable to read your messages even if it wanted to.
How do people use WhatsApp?
Learn more about the benefits and risks associated with how people use messaging and video calling services like WhatsApp.
How can you report online abuse, block someone or protect your account?
- Report a contact or group
Learn how to report a contact or group to WhatsApp and how to deal with online abuse.
- Block a contact
Learn how to stop someone from contacting you on WhatsApp.
- Hoax messages
Advice on how to deal with hoax messages and scams.
- Recover a stolen account
What to do if you are locked out of your account or it has been hacked.
How can you protect your personal information?
- Account security tips
Learn how to secure your account and enable two-factor authentication.
- Security features
Understand how WhatApp’s security features work.
- End-to-end encryption
Understand how end-to-end encryption works.
Outlines how WhatsApp collects and uses your data.
Key safety links
- Staying safe on WhatsApp
Safety tips and advice on using WhatsApp safely.
- How to use WhatsApp responsibly
Advice on the best practices for the use of WhatsApp.
- Prevent the spread of rumours and fake news
Tips on how to stop rumours and fake news from spreading.
- FAQ and support
Read frequently asked questions and get help and support.
- Terms of service
Outlines the rules you agree to by using WhatsApp’s service.