Tips on how to stay safe online during the COVID-19 pandemic

COVID-19 Alert

Due to the coronavirus disease (COVID-19) it may take longer than usual to address all reports or enquiries made with our investigation teams.

Please continue to submit reports and we will review them as soon as possible.

If you are worried about your safety or are at risk of harm right now contact police immediately by calling Triple Zero (000).

If you need someone to talk to and are under 25, contact Kids Helpline (1800 55 1800).
For all other ages, contact Lifeline on 13 11 14.

Libraries and library workers

Libraries are important information hubs for all Australians, and are great places for people to find out about online safety.

eSafety offers resources through its website, as well as free community presentations on digital technology and online safety issues that would be suitable for delivery in a library context. 

eSafety presentations for libraries

Improving the digital skills and confidence of older Australians 

This presentation is aimed at groups of older Australians in a library setting. 

It provides an overview of the key functions of the eSafety Commissioner and information to improve the digital skills and confidence of older Australians and to address online safety concerns. Content may include safer online shopping and banking, spotting a scam, staying safe on social media and using public wi-fi safely. Content can be tailored to the interests of the group. 

Delivered by eSafety’s expert education and training team, the presentation runs for 40 to 60 minutes including question time.  

Find out more and register your library’s interest.

Webinar presentations

Free presentations on improving digital literacy and online safety are also available via webinar through the Be Connected program, an Australian government initiative developed by eSafety and the Department of Social Services. 

Topics include how to avoid scams, safer online shopping and banking, staying safe on social media and more.

Find out more

eSafety resources for libraries

The eSafety website brings together a wealth of useful information to help Australians have safe enjoyable experiences online, specially designed for: 

  • kids fun activities and simple advice  
  • young people help and advice for teenagers and young adults 
  • educators classroom resources and programs to assist teachers, schools and community groups in guiding students to become responsible digital citizens 
  • parents and carers: tips to help their children safely navigate the online world 
  • women: tools to help women protect themselves from risks around technology-facilitated abuse and be more confident online 
  • seniors: advice to increase the digital skills, confidence and safety of those with limited digital literacy 

The website also provides advice about specific online safety issues including: 

Explore the latest eSafety research and statistics on online safety.

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eSafety acknowledges the traditional custodians of country throughout Australia and their continuing connection to land, waters and community. We pay our respects to Aboriginal and Torres Strait Islander cultures, and to elders both past and present. Aboriginal and Torres Strait Islander peoples should be aware that this website may contain images of people who have since passed away.