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Helping seniors get online

Tips and tools for supporting older people to safely navigate the digital world.

Do you have an older friend or family member who would benefit from learning new digital skills? Be their biggest advocate by demonstrating how the internet can be meaningful for them and supporting them as they explore.

Be Connected is a good place to start

Be Connected is an Australian government initiative developed by eSafety and the Department of Social Services to increase the confidence, skills and online safety of older Australia. You can use the site to help introduce your friend or family member to the basics of getting online and safely enjoying their online experiences. 

Become a digital mentor

Be Connected offers a short online course designed to help you support people through their first steps to using computers and the internet and improve their digital skills. 

You can get tips about effective language and techniques, and the possible barriers that people who are new to the internet can experience. Learn how to become a Digital Mentor.

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Training and resources

Get access to online learning or find a community centre for face-to-face training. 

Join the Be Connected Network 

Community organisations committed to helping older Australians thrive in a digital world can get access to resources, grants and collaboration opportunities by becoming a Be Connected Network Partner

Library presentations for older Australians 

Libraries can take advantage of face-to-face presentations offered by eSafety’s education and training team to help improve the digital skills and confidence of older Australians in their community. Find out more.

Be Connected Young Mentors program 

Be Connected Young Mentors is an intergenerational program designed to bring older Australians together with high school aged children as digital learning mentors. The program provides support to organisations with connections to young people and/or older Australians, such as schools, libraries, aged care providers and community organisations.