COVID-19 Alert

Due to the coronavirus disease (COVID-19) it may take longer than usual to address all reports or enquiries made with our investigation teams.

Please continue to submit reports and we will review them as soon as possible.

If you are worried about your safety or are at risk of harm right now contact police immediately by calling Triple Zero (000).

If you need someone to talk to and are under 25, contact Kids Helpline (1800 55 1800).
For all other ages, contact Lifeline on 13 11 14.

Steam logo


Minimum age according to Steam
13+ Minimum age according to Steam

What is Steam?

Steam is a gaming platform that can be downloaded to PCs and mobile devices. You can set up a profile, download, purchase and play game titles. You can add friends and communicate via online messaging and voice chat. Steam allows members to live stream their gameplay and facilitates in-game purchases using a Steam Wallet. Funds can be added to this wallet using PayPal, credit cards or Steam Wallet codes, which are for sale at physical stores and online. Counter-Strike is a popular title on Steam.


Apps: Android app, Apple iOS

How do people use Steam?

Learn more about the benefits and risks associated with how people use gaming services like Steam.

Steam is used for: content sharing, gaming, in-app purchasing, live streaming, messaging/online chat, online relationships, photo/video sharing, and voice chat.

How can you report online abuse or block someone?

How can you protect your personal information?

  • Steam profile privacy
    Learn how profile privacy works and how to make your account as secure as possible.

Key safety links

  • Family View
    Learn how to use Family View and how to configure which content and features of Steam a child can access.
  • Steam Support Knowledge Base
    Offers a range of general help, how-to and troubleshooting information.
  • Rules and guidelines
    Discussions, reviews, and user-generated content as well as guidelines for the use of Steam.
  • Privacy policy
    Explains how your information is collected, stored and used by Valve, the owners of Steam.