Tips on how to stay safe online during the COVID-19 pandemic

COVID-19 Alert

Due to the coronavirus disease (COVID-19) it may take longer than usual to address all reports or enquiries made with our investigation teams.

Please continue to submit reports and we will review them as soon as possible.

If you are worried about your safety or are at risk of harm right now contact police immediately by calling Triple Zero (000).

If you need someone to talk to and are under 25, contact Kids Helpline (1800 55 1800).
For all other ages, contact Lifeline on 13 11 14.

Aboriginal and Torres Strait Islander peoples

Resources to help keep our mob safe online.

eSafety acknowledges that many individuals refer to themselves by their clan, mob and or country. For the purposes of this website, we respectfully use the term ‘Aboriginal and Torres Strait Islander peoples’ throughout.

Parents and carers

Kids are growing up in two worlds, the real world and an online world. Just like you protect kids from dangers in the real world, it is important to protect their safety in their online world too. 

If you’re unsure how to help keep your kids safe online, eSafety has some resources that can help start the chat.


Start the Chat, Keep our Mob Safe Online

John Paul has four kids, aged from 6 to 14, all with busy online lives. Find out how he approaches the challenges of keeping them safe online — and what the kids have to say about it.


Check out Be Deadly Online for more videos and resources, and to find out about the big issues online, like bullying, reputation and respect for others.

You’ll also find lots of tips on keeping your kids safe online in eSafety Parents

Media resources



Maybe you want to know how to get on the internet and stay safe online. Or maybe you want to help others get online. 

Check out Your Online Journey — a free easy-to-use app with step-by-step instructions and videos to help your mob get online and stay safe. A trainer’s guide is also available to support use of the app in groups or community settings.