Tips on how to stay safe online during the COVID-19 pandemic

COVID-19 Alert

Due to the coronavirus disease (COVID-19) it may take longer than usual to address all reports or enquiries made with our investigation teams.

Please continue to submit reports and we will review them as soon as possible.

If you are worried about your safety or are at risk of harm right now contact police immediately by calling Triple Zero (000).

If you need someone to talk to and are under 25, contact Kids Helpline (1800 55 1800).
For all other ages, contact Lifeline on 13 11 14.

Digital behaviours of older Australians

How Australian seniors perceive and use digital devices and the internet.

This research was undertaken to support the development of eSafety programs for senior Australians, with the aim of increasing their confidence, skills and online safety. The Be Connected website was launched in October 2017.

The research findings were released in May 2018 as a summary report, with the full report also available.

About the research

This research into attitudes and experiences of older Australians was commissioned by eSafety and conducted by Ipsos.

The research comprised:

  • a national survey of 3,600 Australians aged 50 years and over, undertaken in May/June 2017  
  • focus groups of 26 respondents identified as having no or low digital literacy, conducted in August 2017.


Got a question about our research?