Evaluation of the Train the Trainer Program: Technology-Facilitated Gender-Based Violence Training for Frontline Workers in the Pacific
This report provides findings from an external evaluation of eSafety’s Train the Trainer Program on the Technology-Facilitated Gender-Based Violence Training (TFGBV) Training for Frontline Workers in the Pacific.
eSafety commissioned the Australian Research Council Centre of Excellence for the Elimination of Violence Against Women (CEVAW) to evaluate the program. The program was conducted across three stages between November 2024 and December 2025.
To inform the evaluation, CEVAW conducted surveys and interviews with the training participants across a 12-month period. Each stage was designed to capture frontline workers’ understanding, confidence levels, the integration of the training into practice, any changes to their practice at an individual level or organisational level, and any emerging gaps in knowledge.
Key recommendations
- Training beyond frontline responders: the evaluation found that the training needed to be delivered to a broader set of groups beyond those working directly in the gender-based violence sector.
- Greater multi-stakeholder collaboration and comprehensive policy and legislative reform: across the three stages of the evaluation, frontline workers reported the need for multi-sector collaboration and comprehensive reform on TFGBV.
- Increased government funding and technical support: frontline workers called for greater support to implement training programs and develop necessary materials.
- Refresher training deliveries: the evaluation emphasised the need for future training to refresh existing knowledge, including updates on emerging technologies and trends.
- Training specific to supporting marginalised groups: the evaluation found that topics addressing marginalised groups (for example LGBTIQ+ individuals, culturally and racially marginalised victim-survivors) and working with perpetrators needs more targeted focus.
- More digital literacy programs and online reporting mechanisms: frontline workers would benefit from training that improves knowledge about online safety measures and how to report TFGBV incidents.
- Localisation of materials: materials could be tailored to reflect the cultural and social nuances of each Pacific nation where it is being delivered.
While the training strengthened individual capability, the evaluation also highlights ongoing structural and systemic barriers, particularly limited resources, gaps in legal frameworks and enforcement, and organisational capacity constraints, which continue to impact frontline responses.
These findings affirm the value of the training program, while emphasising the need for broader systemic investment and reform to support and sustain effective responses to TFGBV.
