What is Snapchat?
Snapchat is a messaging app that lets you send images, videos or instant text messages to friends. These images, videos and messages are only available for a short period of time once they are opened. You can also use filters on your images and upload photo and video stories that last for 24 hours before they disappear. Businesses and organisations can create their own channels. Content posted to Snapchat is not as temporary as it may appear, as users can save chats or screenshot them without the sender knowing. Adult content can also be accessed in the app.
My AI is a chatbot available in the app, powered by Open AI’s ChatGTP technology, which can be used to answer questions, make suggestions and send feedback. Snapchat recommends that you should always independently check answers provided by My AI and not share confidential or sensitive information.
Snapchat has an in-app tool called Family Center, which provides parents and carers with insight into who their teens (13-17) are interacting with on Snapchat. Parents cannot access the content of their children's interactions, but they can report any accounts of concern.
How do people use Snapchat?
Learn more about the benefits and risks associated with how people use image sharing and chat services like Snapchat.
How can you report online abuse, ask for content to be removed or block someone?
- Report abuse
How to report abusive behaviour on Snapchat.
- Report a safety concern
How to report harassment, bullying or any other safety concern.
- Remove someone
How to remove a friend on Snapchat.
- Block someone
How to block someone on Snapchat.
How can you protect your personal information?
- Privacy settings
Learn how to make your account as secure as possible.
- Disable Snap Map Feature
Learn how to remove live location tracking.
- Who can see your Snaps and Chats?
Learn how Snapchat servers keep and delete the content you create.
- Adjust advertising and interest preferences
Learn how to toggle different advertising settings on Snapchat.
Key safety links
- Tips for staying safe
Provides a range of information for staying safe on Snapchat.
- Family Centre
Learn how parents and carers can report accounts of concern their teens are interacting with on Snapchat.
- Parent’s guide
Provides a range of safety information for parents and carers, including the Family Center parental controls.
- Safety centre
Offers a range of general help, safety and security information.
- My AI on Snapchat
Provides information on Snapchat’s chatbot and how to delete data that is stored.
- Community guidelines
The basic rules for using Snapchat.
- Terms of service
The terms you agree to when you use Snapchat.
Last updated: 16/05/2023